03 · Enterprise
For health systems with no margin for risk.
Heliox enterprise deployments include dedicated implementation engineering, clinical leadership pairing, and contracted SLAs that match the operational gravity of your institution.
- Deploy time
- 6 wks
- Regions
- 9
- P1 response
- ≤15m
Uptime
99.99%
Live deployments
Deployment architecture
Private cloud, dedicated tenant, or air-gapped on-prem. Single-region or multi-region active-active failover.
Identity & data residency
BYO identity provider, customer-managed encryption keys, and contracted residency in 9 jurisdictions.
Procurement & compliance
MSAs, BAAs, and DPAs negotiated up front. Pre-approved on GovCloud, NHS DTAC, and HSA marketplaces.
Clinical change management
Dedicated implementation engineering and weekly clinical reviews with measurable KPIs.
04 · SLA
Operational guarantees.
- Uptime
- 99.99%
- P1 response
- ≤ 15m
- Clinical reviewer
- Same shift
- Data export
- On-demand
12 quarters running
Engineering on-call
Clinical Ops Council
FHIR · HL7 · SQL
- Dedicated implementation engineer
- Named customer success director
- Quarterly clinical outcomes review
- Direct line to founding team
- Annual security and red-team review
- Roadmap influence and feature partnership
05 · Begin a deployment
Build the OS for your health system.
Talk with our solutions team about deployment architecture, clinical pilots, and security review. Most pilots begin within 4–6 weeks.
Pilot to production
4–6 wks